In early 2020 Facebook opened the doors to create Facebook ChatBots. Today, there are 400K+ Facebook Chat Bots throughout the world, assisting businesses to get new customers, close more deals, recruit new team members, save on labor costs, and save even more money with automation. While some chatbots have limited functions, many others have an incredibly broad array of functionality, such as sales lead tracking, email notification, product reviews, and in-person and video chats. A well-designed Messenger Bot has a powerful direct effect on increasing your bottom line.
If you're trying to find a company that offers a reliable chatbot platform, the best place to start is by checking out the Facebook Chatbot section. Here, you can see the different chatbot platforms offered by different companies, including integration into third-party software, and the different ways the chatbot can be integrated with other systems, such as social media, content management, email, and more. In short, these bots will allow you to automate as much as possible with your business.
So how do you know if a chatbot is a good company offering one that meets your needs? First, take a look at their list of features. If you see a few features that don't match what you're looking for, chances are it isn't a great company to work with, as their Chatbot might not be able to fulfill all of your needs.
For example, Facebook's Chatbot allows users to chat through a pre-defined template. If you don't want your template to include your logo or any images related to your business, you can set the template up to "none". If you do have images in your template, then you'll have to add them manually. This may be a tedious process, especially if you're working with a large image gallery and need to add images over. If you have an image gallery, then having this feature can save you time and headache by automatically adding images without your inputting the image URL.
The last thing to look at when choosing a Chatbot is the features that are included with the bot. If the Messenger Bot comes with a few different ways to interact with the website or application, it's likely that this feature will be useful but not necessary to your overall goal. If the company does not provide a variety of interactions, then the interaction options may be lacking and not useful to your business.
One example of this includes Facebook's "Find Friends" option. While it may seem useful, many people don't use this option because it doesn't really give the person using the chatbot enough information to do anything helpful. Most people look for a specific group of friends and then either go back to Facebook or to their profile page.
This is why it's so important to look for a Facebook Chatbot that offers a variety of ways to interact with the website or application. This allows users to go to Facebook or the application to interact with their friends, build a relationship, or to simply "get to know you." When people find you, they'll likely be impressed by the level of customization that the service offers. This is one of the major reasons you might choose a business that gives users a choice in terms of where to interact with the website.
So, if you want to learn more about a chatbot you should first look at a company's list of features and try to determine whether or not they're able to do what you need. You want to ensure that the company that builds the chatbot also has a variety of interactions available, which will help you improve your business's interactions with the website or application.